OUR RETURN POLICY: IT’S REALLY SIMPLE!
The Customer should verify the Product upon its receipt.
We assure you of free replacement or repairs in case of any manufacturing defect in the performance of the standard products purchased from us within 30 days of receipt of material at your end.
Kindly email our Customer Care team at firstname.lastname@example.org or call our Toll Free Number at 1800 266 1658, if case of any questions or queries for timely resolution.
Resolution in various cases is given below:
|Reason of Return||Resolution|
|Was delivered in a physically damaged condition||Free Replacement|
|Has missing parts or accessories||Delivery of Missing parts/ Free Replacement|
|Is different from what was ordered||Delivery of material originally ordered|
|Is no longer needed (subject to acceptance by us)||Refund subject to valid reason of return|
If the fault is on us (mixed up, faulty on arrival), we’ll of course pay for return shipping.
As soon as the return or exchange has cleared it’s inspection, you will be notified of your exchange or credit immediately.
How To Return? Kindly raise a return & service request within 30 days of material delivery. Next Steps:
- INFORM US
- PREPARE PACKAGE
- SEND THE PACKAGE
- WE RECEIVE THE PACKAGE
- REPLACEMENT OR REPAIR WITHIN 7 DAYS
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